Refund & Cancellation Policy
Last updated: August 2026
At Adat Clean Green, we want every client to feel confident booking with us. This policy explains how cancellations, rescheduling, and refunds work for our cleaning and landscaping services. Adat Clean Green is operated by ADAT General Business LLC.
Cancellations & rescheduling
- 24+ hours notice: Cancel or reschedule at no charge.
- Less than 24 hours: A cancellation fee of up to 50% of the scheduled service may apply.
- Same-day cancellation or no-show: The full scheduled service fee may be charged.
We understand that plans change. If an emergency prevents you from keeping an appointment, contact us as soon as possible and we'll work with you in good faith.
Recurring service plans
Clients on recurring schedules may pause or cancel their plan with 7 days' written notice. Services already rendered are non-refundable; future scheduled visits will be cancelled without penalty after the notice period.
Satisfaction guarantee
If something wasn't completed to the standard we agreed on — whether interior cleaning or outdoor landscape work — notify us within 24 hours of your service. We'll return to address the concern at no additional charge, or provide a partial credit toward your next visit — whichever is most appropriate.
Refunds
Refunds are issued when a service could not be completed due to circumstances within our control, or when a valid satisfaction concern could not be resolved through a follow-up visit. Approved refunds are processed within 5–10 business days to the original payment method.
Questions
For cancellation requests or refund inquiries, contact us at adattexasllc@gmail.com or (617) 285-3106.